Privacy Policy

The Aluzi store values the privacy and security of its customers. This document explains how we collect, use and protect the personal information provided by our customers on our website or other contact channels.

1. Information we collect

We may collect the following personal information:

Full name;
Email address;
Phone number;
Product delivery address;
Payment data (processed securely);
Browsing and behavior information on the website, such as IP, cookies and preferences.
2. How we use the information

The information collected is used to:

Process and deliver orders placed in our store;
Provide customer support;
Send communications, promotions and news (when authorized by the customer);
Improve our services, products and user experience;
Ensure security and prevent fraud.
3. Information Sharing

We do not share our customers' personal information with third parties, except in cases necessary for:

Payment processing with secure platforms;
Product delivery by transportation and logistics services;
Compliance with legal obligations.

4. Data Protection

We adopt technical and organizational security measures to protect personal information against unauthorized access, loss, alteration or improper disclosure.

5. Cookies

We use cookies to improve the website browsing experience, personalize content and analyze traffic data. The customer can manage cookie settings directly in the browser.

6. Customer Rights

Customers have the following rights regarding their personal data:

Request access to stored information;
Update or correct personal data;
Request data deletion, except when retention is necessary due to legal obligations.

7. Changes to the Privacy Policy

Aluzi may update this privacy policy periodically. We recommend that customers review this document regularly to stay informed of possible changes.